Frequently Asked Questions
Everything you need to know about your Curiovas shopping experience.
What is the standard shipping timeframe?
We typically process orders within 1-3 business days. Depending on your location, standard shipping usually takes between 5 to 12 business days to arrive.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Which payment methods do you accept?
Curiovas accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout based on your specific region.
How can I contact customer support?
Our dedicated support team is available 24/7. You can reach us via the 'Contact Us' form on our website or by emailing [email protected].